{"xsrfToken":"f81b275849aba570d2ee6e1b61875e30c07339d2_lout","branding":{"id":"1","key":"pcs","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#589c3a","headerLinkHoverBGColor":"#589c3a","headerBadgeColor":"#589c3a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Search our Knowledge Base for instant answers.","sharedPortalName":"Help Center Home","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Search our Knowledge Base for instant answers.","sharedPortalName":"Help Center Home","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2777a7","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZTY4NDZlZS05ZDVlLTRiMDMtYTQ3Yy00NWYwYzIwODQ3MmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDczODU3MjMsIm5iZiI6MTc0NzM4NTEyM30.28OeDxsqnuL4pyRatVXM1DYmvkKbEL_x8ASKmLaD4X8&client=5e6846ee-9d5e-4b03-a47c-45f0c208472e&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"pcs","projectId":10001,"serviceDeskId":1,"name":"Customer Support","description":"<p>Submit a Ticket for Customer Support</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Listings Unlimited","descriptionHtml":"","callToAction":"Listings Unlimited","introHtml":"<p>Create a support ticket for Listings Unlimited.</p>","icon":10523,"iconUrl":"https://propertiesonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[1],"key":""},{"id":"58","name":"Real Estate Sites","descriptionHtml":"","callToAction":"Real Estate Sites","introHtml":"<p>Create a support ticket for Real Estate Sites</p>","icon":10525,"iconUrl":"https://propertiesonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://propertiesonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10498,"iconUrl":"https://propertiesonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"57","name":"Text Announce","descriptionHtml":"","callToAction":"Text Announce","introHtml":"<p>Create a support ticket for Smart Lead Capture.</p>","icon":10554,"iconUrl":"https://propertiesonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10554","groups":[1],"key":""},{"id":"56","name":"Unique Property Sites","descriptionHtml":"","callToAction":"Unique Property Sites","introHtml":"<p>Create a support ticket for Unique Property Sites.</p>","icon":10515,"iconUrl":"https://propertiesonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[1],"key":""},{"id":"12","name":"Business Development","descriptionHtml":"","callToAction":"Business Development","introHtml":"<p>Contact our corporate staff</p>","icon":10503,"iconUrl":"https://propertiesonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://propertiesonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Customer Support"}],"orderMapping":{"2":[12],"1":[4,58,57,56,6,7],"4":[6]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9ff9b055-5cf8-3c90-9e9c-f6acf8cb9430","appLinkName":"System Confluence","appLinkUrl":"https://propertiesonline.atlassian.net/wiki","spaceKey":"POL","spaceName":"POL Knowledge Base","spaceUrl":"https://propertiesonline.atlassian.net/wiki/spaces/POL","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":1,"kbLinkDomainURLs":["https://propertiesonline.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZTY4NDZlZS05ZDVlLTRiMDMtYTQ3Yy00NWYwYzIwODQ3MmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDczODYzMjMsIm5iZiI6MTc0NzM4NTEyM30.nRcMwOoXcUhYae2yrAYoRdy_b7QeLpOa52E-A3MzKqY","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"5e6846ee-9d5e-4b03-a47c-45f0c208472e","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"0562fc3b-0c11-4394-b3df-7b3a95faf3c2","name":"Learning Center - Listings Unlimited","description":"Here you will find a compilation of video tutorials relating to Listings Unlimited, and our Property Marketing System.","categoryUrl":"https://propertiesonline.atlassian.net/servicedesk/customer/portal/1/topic/0562fc3b-0c11-4394-b3df-7b3a95faf3c2","lastUpdated":"1626453727265","createdAt":"1626453476530"},{"id":"b089c8aa-815d-417d-afc1-517ab4f5f501","name":"Learning Center - Real Estate Sites","categoryUrl":"https://propertiesonline.atlassian.net/servicedesk/customer/portal/1/topic/b089c8aa-815d-417d-afc1-517ab4f5f501","createdAt":"1651013095769"},{"id":"b5c410dd-d54c-43e1-9ffc-70d7d5c2f5c5","name":"Learning Center - Text Announce","categoryUrl":"https://propertiesonline.atlassian.net/servicedesk/customer/portal/1/topic/b5c410dd-d54c-43e1-9ffc-70d7d5c2f5c5","createdAt":"1651013113133"}]}},"sharedPortal":{"name":"Help Center Home","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://propertiesonline.atlassian.net/wiki","kbLinkDomainURLs":["https://propertiesonline.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}